frequently asked, honestly answered
Questions?
Good.
Everything you're wondering about your new favorite ring — minus the digging.
The Rings
What is an Anxi Ring?
Anxi Rings are intentional jewelry with a hidden function: each ring has a smooth motion (spin, slide, or rotate) that gives restless hands somewhere to go. Timeless on the outside, quietly working underneath.
How does it actually help?
It gives your hands something grounding to do instead of nail-biting, skin-picking, or cuticle-tearing. The repetitive motion acts as a physical anchor when stress shows up. It's a supportive tool, not a cure — it won't stop panic attacks or replace therapy, medication, or professional care, and experiences vary person to person.
If anxiety is significantly impacting your life, support matters: NAMI, ADAA, or call/text 988 (24/7, U.S.). You're not alone 🤍
What materials do you use? Are they skin-friendly?
Most rings are high-quality stainless steel; select styles are 925 sterling silver. Gold styles are plated in 18k gold. Every ring is tested for lead, nickel, and cadmium — hypoallergenic and safe for sensitive skin, no green fingers. Materials vary by style, so check each product page.
Is it waterproof? Will it tarnish?
Anxi Rings are waterproof and tarnish-resistant, made for everyday wear. Because each ring has a moving mechanism, a little care goes a long way: pat it dry after water or sweat and keep lotions and perfumes off the mechanism to keep the motion smooth.
Will it make noise?
No. You might hear a very soft sound up close, but it's quiet enough for meetings, class, or a silent room. That's the point.
Is this a medical device?
No. Anxi Rings are jewelry designed to support your day, not a medical device or treatment.
Sizing & Fit
How do I find my size?
We use standard US ring sizes — check the size chart on every product page. Heads up: the spinning mechanism makes some rings run a touch small, so if you're between sizes, size up. You can also match against a ring you already own or use a printable ring sizer.
What if I get the wrong size?
Easy fix. Size swaps are free-flowing within 30 days of delivery through our returns portal at anxiring.returnsdrive.com — once we receive your original ring, the new size ships at no extra charge.
Shipping
How much is shipping?
Standard shipping is $7.95 — and free on orders over $70.
How fast will I get my order?
Order before 12 p.m. CST and it ships same day; after that, it ships the next business day. Delivery takes about 3–7 days, and you'll get a tracking link as soon as it's on the way.
Do you ship internationally?
Right now we ship within the U.S. only. (Want us somewhere else? Tell us: support@anxiring.com)
Can I change or cancel my order?
If you catch us before it ships, yes — email support@anxiring.com with your order number right away. Once it leaves the warehouse we can't make changes, but our 30-day returns have you covered.
My package says delivered but I can't find it.
Check with neighbors and around entryways/mailboxes first — packages are sometimes marked delivered a day early. If it doesn't show within 24–48 hours, contact the carrier through your tracking link. Once a package is marked delivered we're not responsible for lost or stolen packages, but email us and we'll help however we can.
Returns & Exchanges
What's your return policy?
30 days from delivery, started in about a minute at anxiring.returnsdrive.com. Items must be new, unused, and in original packaging (final sale items and gift cards aren't eligible). You've got two options:
Store credit — full value of your order plus a 10% bonus, and return shipping is on us. No fees at all.
Refund to original payment — a $7.95 return shipping fee and a 6% restocking fee are deducted, and your refund lands 5–10 business days after we receive and inspect your return.
Original shipping fees are non-refundable, and each order is eligible for one return or one exchange (not both).
How do exchanges work?
Same portal (anxiring.returnsdrive.com), within 30 days. Swap for a different size or color of the same style — once your original arrives back, the replacement ships free.
My ring arrived damaged.
We're sorry — that's not the unboxing we planned. Email support@anxiring.com within 48 hours of delivery with your order number and a photo, and we'll make it right.
What's the Anxi Ring Guarantee?
If your ring has any motion or craftsmanship issue on arrival — a spinner that doesn't spin, a visible defect — we'll repair or replace it, period. Normal wear and accidental damage aren't covered.
Care & Gifting
How do I care for my ring?
Lotions, perfume, and sanitizer go on first, ring second. Pat dry after water or sweat. Take it off for heavy workouts and sleep. Store it in its pouch. Treat the mechanism gently and it'll stay smooth for years.
Is it a good gift?
One of the most meaningful ones — jewelry that says “I see you.” Every order arrives beautifully packaged, gift-ready out of the box. And if the size is wrong, the recipient can swap it within 30 days through our returns portal.
Can I stack discount codes?
One code per order — use your biggest one :)
Do you give back?
Yes 🤍 Every order supports mental health organizations. Your ring supports you; your purchase supports something bigger.
Hmm, nothing on that.
Try a different word, or just ask us directly — a real human reads every email.
Email support@anxiring.comstill wondering something?
Ask us anything.
Email support@anxiring.com — a real human replies within 1–3 business days (Mon–Fri, CST).
Say hi →Anxi Rings are designed for adult wear and may contain small parts — not intended for children.